Messaging
The conversation, next to the work.
Team messaging inside the workspace, and customer conversations from your website’s live-chat widget — one inbox, sitting beside the records the conversation is about.
- Team messaging in the workspace
- Website live-chat lands here
- Conversations beside client records
- No separate chat subscription
What it does
Messaging, in practice.
- Team messaging
- Customer conversations
- Live-chat inbox
One inbox
Team threads and customer chats live together, where the whole company already works.
Chat on your own site
Embed the live-chat widget on your website; visitor conversations arrive here instantly.
Context one click away
When a client writes, their orders, invoices, and tickets are beside the conversation.
From chat to action
A conversation that becomes work becomes a ticket, a task, or a lead — without retelling the story.
No extra tool to pay for
Messaging is part of the platform — one login, one place, no per-seat chat bill.
How you get it
Messaging — including the website live-chat widget — is part of the platform core.
How pricing works →One platform
Plays well with the rest.
Messaging shares its records with every other module you switch on — no connectors, no syncing, no re-typing.
Questions
Asked about messaging.
Does messaging cost extra?
No — messaging is part of the platform, including the live-chat widget for your own website.
How does website chat reach us?
You embed Flowyana’s widget on your site; visitor conversations land in your workspace inbox where the team replies.
Can a chat become a ticket or a lead?
Yes — conversations sit beside your records, so turning one into a support ticket, task, or lead is a step, not a copy-paste.
Put Messaging to work.
Tell us what your business runs. We’ll show you this module live — on its own or alongside the rest — and follow up with an itemized quote.